Privacy Policy

Website information and tracking

Updated October 26, 2026. This section describes our website’s collection and use of information and updates the website-tracking disclosures below. It does not change our text-message consent commitments or any separate notice governing health records.

When you send an inquiry, we receive the contact details and message you provide. Please limit your message to what is needed for us to respond. Website servers and embedded services also receive technical information such as your IP address, browser and device information, page URL, referring page, and time of access. Cookies and similar identifiers can distinguish a browser and associate visits and interactions; this information is not necessarily anonymous.

Google Analytics: website activity and measurement, including pages viewed, navigation, device/browser information, cookie or client identifiers, and configured interaction or form events. A form event can describe the form and submission without containing the message entered in it. Google receives connection information when its services are requested.
Google reCAPTCHA: device, browser, and interaction information used for spam and abuse prevention.

We use website information to respond to requests, operate and protect the website, understand how visitors find and use it, and measure the effectiveness of our communications. Information is processed by the hosting, communications, measurement, and other providers described here as needed for those functions. Embedded services also have their own privacy terms.

Health-related inquiries

A general question is not automatically protected health information. However, information that identifies someone and concerns their health, requested care, appointments, treatment, or payment for care can be sensitive health information and may be protected by HIPAA or other laws. That can include information submitted before a person becomes a patient. Please do not send medical records, insurance identifiers, Social Security numbers, or detailed health histories through an ordinary website message. Contact our office for the appropriate way to provide sensitive information. This policy and ordinary cookie choices do not replace any authorization required for a use or disclosure of health information.

Privacy choices and requests

You can block or delete cookies through your browser settings. Some embedded features may not work as intended when blocked. Cookie controls do not necessarily stop all network requests or information you choose to submit. You can also use Google’s Analytics opt-out browser add-on for supported browsers and Google’s advertising controls. These provider controls have their own scope and do not replace rights available under applicable law.

Depending on where you live and which privacy laws apply to our business and the information involved, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of sale, sharing, or targeted advertising. Advertising-related disclosures can fall within legal definitions of “sale” or “sharing” even where no money is exchanged. To make a privacy request or ask about these practices, use the contact information on our website. Please identify this website and the nature of your request without including sensitive records. We may need information to verify and respond to a request; legal exceptions can apply.

Retention and changes

The period information is needed depends on its purpose: responding to an inquiry, providing a requested service, maintaining required business or clinical records, respecting communication choices, security, or resolving a dispute. Provider-held website data is also subject to the applicable service settings and terms. You may contact us about retention or deletion of information relating to you. Updates to this website notice will be posted here with a revised date.

Updated October 26, 2026

Arch to Freedom (“Arch to Freedom,” “we,” “us,” or “our”) operates a network of recovery residences and transitional-living programs. This Privacy Policy explains how we handle information for visitors to our website and for the individuals and families we serve. We take privacy seriously — it is at the heart of recovery.

Our commitment to confidentiality

The privacy of the people in our care comes first. Information about a resident’s participation, treatment, or recovery is protected under the Health Insurance Portability and Accountability Act (HIPAA) and the federal confidentiality rules for substance use disorder programs (42 CFR Part 2) — among the strongest privacy protections in U.S. law.

We do not disclose a resident’s information without written consent, except in the narrow circumstances the law specifically allows (for example, a medical emergency, or a report required by law).
A resident decides who we may talk to — family members, referents, or outside providers — through a signed Release of Information, and can change or revoke that permission at any time.
Our staff are trained on confidentiality, and access to resident information is limited to those who need it to do their jobs.
We never sell resident, applicant, or family information to anyone.

The full Notice of Privacy Practices describing these rights in detail is provided to every resident during intake.

Information we collect

From website visitors: if you contact us through a form, request information, or subscribe to updates, we collect the details you provide (such as your name, email, and phone number) and basic technical data (such as your browser type and general location) to operate and improve the site.

From applicants, residents, and payers: to provide care and run our programs, we collect the information needed for admission and services — such as contact details, health and recovery history, insurance or payment information, and program records. This information is used only to provide and coordinate care and to operate our program.

Text messaging (SMS)

With your consent, Arch to Freedom may send you text messages related to our services — for example, appointment and program reminders, account or billing notifications, and updates relevant to you or your family member’s care.

Consent: you opt in by providing your mobile number and agreeing to receive texts (for example, on a form, in writing, or verbally to our staff). Consent is not a condition of receiving services.
Message frequency varies depending on your interactions with us.
Message and data rates may apply, depending on your mobile carrier and plan.
To opt out, reply STOP to any message at any time. For help, reply HELP or contact us at the email below.
Mobile carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile phone number or your text-messaging opt-in with any third parties or affiliates for their marketing or promotional purposes. Any sharing of information with a service provider is solely to help us deliver our own messages and services to you.

How we use information

We use the information we collect to respond to inquiries, provide and coordinate care, process payments, send the communications you have asked for or consented to, keep our residents and staff safe, meet legal and regulatory obligations, and improve our services.

How we share information

We share information only as needed to run our program and as permitted by law — for example, with trusted service providers who work on our behalf (such as our technology, communications, and payment vendors) under confidentiality obligations; with people or providers you have authorized through a signed release; and where required by law or to address an emergency. We never sell your information.

Cookies & website analytics

Our website may use cookies and standard analytics to understand how visitors use the site so we can improve it. You can control cookies through your browser settings. Information about general browsing and information concerning an identifiable person’s care require different handling. See the website and health-related inquiry disclosures above.

How we protect information

We use administrative, physical, and technical safeguards to protect the information in our care, and we limit access to those who need it. No system is perfectly secure, but we work hard to keep your information safe and to meet our obligations under HIPAA and applicable law.

Your rights and choices

You may ask what information we hold about you, request corrections, opt out of marketing or text messages, and — for residents — exercise the rights described in our Notice of Privacy Practices, including access to your records and control over releases of information. Contact us using the details below and we will help.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13 through our website.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last revised, and the current version will always be posted on this page.

Contact us

If you have any questions about this Privacy Policy or your privacy, please contact us:

Arch to Freedom
Email: team@archtofreedom.org

Darbie Official

Arch helped my family during a very difficult time

John

Arch to Freedom is an upmarket sober living community with several houses in Boynton Beach and Delray Beach. The well-appointed houses boast granite countertops, comfy mattresses and sofas, and, in some of the houses, pools and exercise equipment. However, where Arch stands out is in its rock-solid staffing and management. Experienced, knowledgeable and caring staff are working 24/7 — yes, even overnights — to ensure that everyone’s supported. In the almost three years I’ve lived here, I’ve noticed that there is very little staff turnover. They seem to enjoy working here, and most of them are somewhere along the spectrum of recovery themselves, which helps because they know what we’re going through. It is said that the culture of any business starts from the top, and this is certainly true at Arch. Neill Timmons, the owner, and Jason Peak, the program director, absolutely care about each and every person living at Arch. They, along with the rest of staff, create an individualized program for each resident. (For me it was about finding a job, as I’d been unemployed for a long period of time when I first arrived. They repeatedly challenged me to find a job — while also aiding me in the search — and it turned out that I needed that extra push they gave me.) There are a bunch of other things to mention: Great group activities on Sundays (kayaking, fishing, eating out, to name a few); always being able to get staff on the phone (in three years I’ve never had an issue reaching staff); a comprehensive “case management” system that addresses individual needs. And even with all that Arch has to offer, I think it’s still reasonably priced. I wholeheartedly and enthusiastically recommend Arch to anyone searching for a sober living home.

Shari Thomas

We have experienced exceptional support at Arch to Freedom Supported Recovery Residence, and I can’t recommend them enough. Their approach to sober living is truly a game changer. What sets them apart is the value they place on family involvement, coupled with their person-centered focus and the intentional creation of a supportive community. By combining peer support, coaching, and wellness activities, they have built an environment that fosters long-term positive outcomes. Whether you’re considering it for yourself or a loved one, Arch to Freedom is a place where true recovery is made possible:).

Joshua Kovacs

I love this place. The staff accepted me with open arms when I reached out. All of us in the house are great friends too. The house is super nice too. We’ve got a pool AND a pool table! My favorite part of the program is the Sunday excursions. We went kayaking, snorkeling, horseback riding, to drive shack, and lots more. I look forward to Sundays when everyone in the program gets together and have fun in sobriety. I didn’t even know that was possible. I am so grateful for this amazing program.

colin damalouji

Arch to freedom is amazing. The staff and the owners are caring and very understanding. The recovery in the house is great and we have accountability to ourselves and everyone here. We are like a family here. The opportunity for growth is off the charts. I would recommend Arch to freedom to anyone who wants to have the best chance to succeed.

Chad Patrick

Hanley approved! Great house,clean and great roommates. Staff is helpful and actually care about people and their work. Cool activities and gym membership included. Encouragement with program and meetings near to house's.

gregory mcgann

This house has given me the strong Foundation I needed to walk through the Arch to my Freedom. The owner and all the staff truly are the Keystone to everyone’s recovery. They have all helped me find a sponsor that Triumphantly took me through the 12 steps. The trust and friendship of this house are the Cornerstone on which this sober living is built.

Bobby Cumming

Arch has been instrumental in my recovery journey. It’s much more than your average sober living with many beneficial resources at your disposal. I highly recommend this place!

Erick Berman

With over 5 years of work experience in the field of addictions and as a clinical social worker, I can wholeheartedly say that Arch to Freedom is simply the single best sober housing option in South Florida. For addicts and alcoholics who are really looking to recover, there could be no better environment in which to do so. What Neill and the other ATF staff have created is something truly special.

Brandon McCarthy

I would not be where I am today without the help and support I received from the entire team at Arch To Freedom. The staff here really cares about each individual who is going through Arch and offers support no matter the circumstances. If you’re ready for a new way of life but are unsure how to make the first step, Arch has the roadmap and tools to get you there. Forever grateful!